UK DELIVERY AVAILABLE · £14.99 PER POUCH · BETTER VALUE WHEN YOU ORDER 5+ POUCHES
UK DELIVERY AVAILABLE · £14.99 PER POUCH · BETTER VALUE WHEN YOU ORDER 5+ POUCHES
UK DELIVERY AVAILABLE · £14.99 PER POUCH · BETTER VALUE WHEN YOU ORDER 5+ POUCHES
Refund policy
Last updated: October 26, 2026
All Sales Are Final
Cocktailbuddies does not accept returns, refunds, or exchanges for change of mind, taste preference, or incorrect orders placed by the customer.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it. If an item arrives damaged or defective, or if you received the wrong item, contact us within 7 days of delivery at info@cocktailbuddies.com and include:
- Your order number
- Clear photos of the affected product(s) and the packaging
Please do not return any items unless we ask you to. Once we review your request, we’ll get back to you with a solution, which may include a replacement, store credit, or a refund at our discretion.
Refunds
If a refund is approved, it will be issued to your original payment method. Your bank or payment provider may need additional time to process and post it. If you have not received an approved refund within a reasonable time, please contact us.
Your Rights
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that apply if goods are defective, not as described, or not delivered.
Contact
For questions about this policy or to report a problem with your order, contact us at info@cocktailbuddies.com .